Troubleshooting a Computer Virus – Important Things to Know

One of the biggest problems that can happen with your computer is to get infected with a virus. This is such a troubling hassle which can destroy your files and eventually make your computer system crash. Not all viruses, spywares or malwares are that destructive though, as some of them can just be really irritating. One example is window pop-ups that continuously show on your screen. Most of them advertise adult products or sometimes cause your computer to freeze and hang. This is one of the most common symptoms that demonstrate a virus infection on your computer.


Viruses are commonly found in unknown websites, emails from strange recipients and infected flash drives. The sad thing is even social networking websites like Facebook and MySpace can also be infected because of hackers. A good example is koobface.  This is a virus program found in Facebook and was created by hackers to get your credit card details and other important information. It would usually contain titles and words that encourage you to click the link. Examples are “you look funny in this new video “or “you look just awesome in this new video”. After clicking on the video it will ask you to download the updated version of Adobe Flash Player. And if you do, the virus will attack your computer system.
A common solution is to do a system restore, which removes the viruses from the computer. This will lead to clearing the hard disc drive, which means all your important data and files will be erased from the hard disc drive. It is much like re-installing the whole operating system of your computer and you have to go through the hassle of re-installing everything again. It is also a very time-consuming method, one that would last for hours and hours. This should be your last resort as there are still other simpler options that you can do.
There are basically two ways to remove a virus on a computer, manually or automatically. Automatic virus removal typically uses anti-virus software to detect and remove the virus infections. Manual virus removal is more commonly uses by computer experts and technicians. They will check all data information one by one to locate and delete the virus. Viruses can also come with a newly-installed application. If this is the case, try to uninstall the program or recent update that has been made to the computer.
Ways to have better protection on your computer are always available. Make sure that you keep your anti-virus program updated for better security. Some of the most popular security software being used today are Norton 360, McAfee Security Scan, Bit Defender and AVG. Do not download any file or attachment from people you don’t know, especially from those unreliable websites. Try also to optimize your web browsers by clearing the cache and cookies. If the virus is really resilient, contact a computer technician for further assistance. Remember to backup any and all important files before executing any troubleshooting steps.

Leave a Reply