There are many reasons that could lead to a slow speed internet connection. Usually, users who experience this kind of problem call their Internet Service Provider (ISP) immediately to report the issue. However, waiting on queue for the next representative can be very frustrating. And when you are connected, they will end up just transferring your call to another department. Then you would have to wait to speak to a live person again.
Instead of going through all that trouble, you can just try fixing the issue yourself. Here are the most common reasons for slow speed internet connections. A poor connection can be caused by DSL modem settings, wireless router interference, or other difficulties on your network or equipments. I will give you some tips on how to check and find a resolution for a slow internet speed connection problem.
The browser that you usually use should be optimized often. To clear the cache and cookies in Windows XP: click on start > control panel > internet options > click on “delete” under browsing history option. Use a different browser like Mozilla Firefox or Google Chrome to check for performance. It is also recommended to install a system tuning software like CCleaner. It is a freeware that can scan for registry issues and fix the problem automatically. It can also delete the history, cookies and temporary files of your browser. Aside from optimization of the browser and keeping your anti-virus updated, you can also run Microsoft scan disc and Microsoft defragmentation.
The worm virus can also be another cause for slow speed connection. Worm viruses run on the computer system and will consume the memory of your computer. The virus will not only mess up your internet connection, but it can also wreck your whole computer system. To prevent this from happening, make sure that you always keep your anti-virus updated.
Determine if your internet speed is still within the bracket of your internet package. You can check your current speed through the speedtest.net site. It will measure the current download speed, upload speed and ping of your connection. If you’re receiving the correct speed, this means that the computer is causing the problem. If you aren’t getting the correct speed, you need to contact your ISP for further assistance.
Signal interferences can also slow down the traffic flow of internet connection. This matter usually falls under the wireless connection category. Sometimes it can cause a loss of internet connection. There are a lot of things that you can do to prevent this problem. Verify if the wireless router is at least 2 feet away from other electrical device (such as modem, computer, fax machine, cordless phone, television and other electronic appliances). If you have a lot of computers in your house, make sure you position the wireless router in a central spot in your house.
Now, if these steps cannot resolve your slow internet speed connection problem, better contact your ISP for more resolution steps. Going through the grueling hold time will be worth it though, because their technicians are not just trained to fix the problem, they are also required to do so.
If all of this fails, DQSupport frequently helps customers with getting their internet connection working properly again, and can talk with/for you to your internet service provider to accomplish these and more things.